Terms of Use

1. Introduction

1.1 Overview of the Terms of Use Agreement

This Terms of Use Agreement (“Agreement”) governs the use of the Company’s platform, services, and related functionalities, including but not limited to cryptocurrency arbitrage trading, asset management, and data aggregation services.

By accessing, registering, or using any services provided by the Company, users agree to abide by the terms, conditions, policies, and legal disclaimers outlined in this document. This Agreement serves as a legally binding contract between the user and the Company and supersedes any prior understandings, discussions, or representations.

1.2 Acceptance of Terms

By using the platform, users expressly acknowledge and agree that:

  • They have read, understood, and accepted all the terms and conditions outlined in this Agreement.
  • Their continued use of the platform constitutes unconditional acceptance of these terms.
  • If they do not agree with any part of this Agreement, they must immediately discontinue the use of the platform and services.

Binding Agreement

  • This Agreement is legally binding upon the user from the moment they create an account, initiate a transaction, or use any of the platform’s services.
  • The Company reserves the right to modify or update this Agreement at any time without prior notice. Users must regularly review the terms to stay informed of any changes. Continued platform use following an update constitutes acceptance of the revised Agreement.

1.3 Market Risk Disclaimer

Cryptocurrency trading and arbitrage involve inherent financial risks, including but not limited to:

  • Extreme market volatility leading to rapid price fluctuations.
  • Liquidity risks, including the inability to execute buy or sell orders at desired prices.
  • Regulatory risks, where laws or policies may change, affecting the legality or accessibility of cryptocurrency trading.
  • Exchange risks, including technical failures, API delays, maintenance downtime, and potential counterparty insolvency.

No Guarantees or Liability

  • The platform or the company does not provide any guarantees of profitability. Past performance is not indicative of future results.
  • All trades and investments made on the platform are solely the user’s responsibility.
  • Users acknowledge that they may incur partial or total financial loss, and the company or its people are not liable for any such losses.

2. Eligibility & User Obligations

2.1 Minimum Age & Legal Requirements

To use the Arbitrage Markets platform and services, users must meet the following eligibility criteria:

  • Minimum Age Requirement: Users must be at least 18 years old or the legal age of majority in their jurisdiction, whichever is higher.
  • Legal Capacity: Users must have the legal capacity to enter into a binding agreement. If a user is registering on behalf of a company, they must have the necessary authority to bind the company to these terms.
  • Restricted Jurisdictions: The platform may not be available in certain regions due to regulatory restrictions. Users from prohibited jurisdictions are not allowed to access or use the platform. Arbitrage Markets reserves the right to block access from any region where its services are restricted or illegal.

By using the platform, users confirm that they meet all eligibility requirements and understand that Arbitrage Markets is not responsible for verifying their legal status.

2.2 Compliance with Local Laws

  • Users acknowledge that cryptocurrency regulations vary across jurisdictions and that they are solely responsible for ensuring that their use of the platform complies with applicable laws in their country.
  • Users must determine whether cryptocurrency trading, arbitrage, or other related activities are permitted in their jurisdiction before using the platform.
  • Arbitrage Markets does not provide legal or regulatory guidance and will not be held liable for any legal consequences faced by users.
  • The company reserves the right to suspend or terminate accounts found to be in violation of local laws or under regulatory scrutiny.

Users agree that they will not use the platform for any activities that violate local laws or regulations in their jurisdiction.

2.3 Prohibited Activities & Account Security

Users are strictly prohibited from engaging in any fraudulent, deceptive, or abusive activities, including but not limited to:

  • Unauthorized Account Access: Users may not access or attempt to access another person’s account without explicit permission.
  • Market Manipulation: Users must not engage in price manipulation, wash trading, front-running, or other unfair trading practices.
  • Use of Exploits or Automated Attacks: Any attempt to exploit system vulnerabilities, hack APIs, or manipulate market data is strictly forbidden.
  • Money Laundering & Financial Crimes: The platform must not be used for illicit activities, including money laundering, terrorist financing, or fraud.
  • Multiple Accounts & Identity Misrepresentation: Users must not create multiple accounts to circumvent platform rules or engage in deceptive practices.

Security & Account Responsibility

  • Users are responsible for maintaining the confidentiality of their login credentials.
  • If a user suspects unauthorized access to their account, they must immediately notify Arbitrage Markets.
  • The company is not liable for any losses resulting from unauthorized access due to user negligence.

Any violation of these terms may result in immediate account suspension or termination at the sole discretion of Arbitrage Markets.

2.4 Acknowledgment of Risk & No Guarantees of Profit

  • Cryptocurrency trading and arbitrage are inherently risky and may lead to partial or total financial loss.
  • Arbitrage Markets does not provide any investment advice or guarantees of profitability.
  • The platform is designed for professional and informed traders who understand market risks.
  • Users assume full responsibility for their trading decisions and outcomes.

3. No Liability for Losses

3.1 General Disclaimer

By using the Arbitrage Markets platform, users acknowledge and agree that cryptocurrency trading and arbitrage involve significant financial risks. Arbitrage Markets provides a technology-driven trading platform but does not guarantee profits, prevent losses, or ensure market stability.

Users explicitly accept that all transactions conducted on the platform are at their own risk, and Arbitrage Markets bears no liability for any financial losses, missed opportunities, or negative trading outcomes.

3.2 Company Not Responsible for Losses

Arbitrage Markets shall not be held responsible for any direct, indirect, incidental, consequential, or special damages resulting from losses incurred due to, but not limited to, the following factors:

3.2.1 Market Fluctuations

  • Cryptocurrency prices are highly volatile and may change within seconds.
  • The company does not control market conditions, liquidity, or price movements.
  • Losses due to price drops, liquidity shortages, or trading spreads are the sole responsibility of the user.

3.2.2 Exchange Restrictions, Outages, Hacks, or Failures

  • The platform interacts with multiple external exchanges for arbitrage trading.
  • If an exchange imposes trading restrictions, halts withdrawals, or experiences outages, Arbitrage Markets is not liable for any resulting losses.
  • The company assumes no responsibility for hacks, security breaches, or failures on third-party exchanges.

3.2.3 API Delays or Execution Errors

  • Arbitrage transactions rely on real-time data and API connections with external exchanges.
  • Delays, latency issues, or failed order executions due to API limitations, network disruptions, or exchange-side issues are beyond the company’s control.
  • The company does not guarantee that every trade will be executed at the intended price.

3.2.4 Regulatory Actions Affecting Crypto Markets

  • Governments and regulators may suspend, restrict, or impose new regulations on cryptocurrency trading.
  • If regulatory changes affect user trading ability, account access, or asset liquidity, Arbitrage Markets is not liable for any resulting financial impact.
  • The company is not responsible for any legal consequences users face for non-compliance with their local laws.

3.3 No Legal Claims Against Arbitrage Markets

  • They fully understand and accept the risks associated with cryptocurrency trading and arbitrage.
  • They will not hold Arbitrage Markets, its affiliates, employees, directors, or partners responsible for any losses, damages, or missed profits.
  • The company is not responsible for compensating users for unfavorable trading outcomes, missed opportunities, or unrealized profits.

4. No Legal Claims Against the Company

4.1 Waiver of All Claims, Lawsuits, or Legal Actions

  • By using the Arbitrage Markets platform, users expressly waive any right to file lawsuits, claims, or legal actions against Arbitrage Markets, its affiliates, officers, employees, or partners.
  • Users agree that Arbitrage Markets cannot be held liable for any losses, damages, or disputes arising from the use of its services.

This waiver applies to all claims, including but not limited to:

  • Financial losses due to market conditions, exchange malfunctions, or execution failures.
  • Technical issues, including system downtime, API disruptions, or latency.
  • Regulatory actions, legal restrictions, or government-imposed trading bans.
  • Any form of misunderstanding, misinterpretation, or miscalculation related to arbitrage trades.
  • Users agree not to initiate any class action, arbitration, or individual legal proceedings against Arbitrage Markets under any jurisdiction.

4.2 Users Expressly Assume All Risks

  • They are solely responsible for all trades, investments, and transactions conducted on the platform.
  • Arbitrage Markets does not provide financial, legal, or investment advice. All trading decisions are made at the user’s own discretion and risk.
  • The company does not guarantee profits, prevent losses, or ensure market stability.
  • There is no recourse against Arbitrage Markets for any negative financial outcomes, lost opportunities, or unexpected disruptions.

4.3 Indemnification Clause

  • Users agree to indemnify, defend, and hold harmless Arbitrage Markets, its affiliates, employees, directors, and partners from any claims, losses, damages, liabilities, expenses, or legal costs (including attorney fees) arising from:
  • Any violation of this Agreement by the user.
  • Any misuse of the platform, fraudulent activities, or unauthorized transactions.
  • Any legal disputes, government actions, or regulatory violations related to the user’s trading activities.
  • Any third-party claims arising from the user’s conduct or use of the platform.

If Arbitrage Markets incurs any costs due to legal claims arising from a user’s actions, the user agrees to cover all associated expenses and losses.

5. Account Usage & Security

5.1 User Responsibility for Account Security

  • Users are solely responsible for maintaining the confidentiality and security of their Arbitrage Markets account credentials, including but not limited to:
  • Login credentials (username, password, 2FA codes, API keys, etc.).
  • Access to registered email and linked devices.
  • Secure storage of API keys if using automated trading features.

Users must take all necessary precautions to prevent unauthorized access, including:

  • Enabling two-factor authentication (2FA) and other security features.
  • Using strong, unique passwords and updating them periodically.
  • Avoiding sharing account credentials with third parties.

Failure to secure an account properly may result in unauthorized access, leading to financial loss, data breaches, or account suspension.

5.2 No Liability for Unauthorized Access

  • Arbitrage Markets is not responsible for any losses, damages, or unauthorized transactions resulting from user negligence, including but not limited to:
  • Weak passwords or failure to enable security features.
  • Sharing login credentials with unauthorized individuals or third parties.
  • Phishing, hacking, or malware attacks due to poor security practices.
  • Compromised email accounts used for password resets or authentication.

If an account is accessed or funds are withdrawn due to user error or negligence, Arbitrage Markets will not reimburse any lost funds.

Users must immediately report any suspected unauthorized access or security breach to Arbitrage Markets. While the company will attempt to assist in securing the account, it is under no obligation to recover lost assets.

5.3 Account Suspension or Termination

  • Arbitrage Markets reserves the right to suspend, restrict, or terminate user accounts under the following conditions:
  • Violation of any terms outlined in this agreement.
  • Suspicious or fraudulent activity, including unauthorized access attempts.
  • Market manipulation, abuse of trading features, or security breaches.
  • Failure to comply with regulatory requirements or verification requests.
  • Use of automated trading bots or scripts in a manner that violates platform rules.

In cases of suspected illegal activity, Arbitrage Markets may report the account to regulatory authorities and cooperate with law enforcement.

Account termination is permanent and non-reversible, and Arbitrage Markets is under no obligation to restore access, refund balances, or provide explanations beyond applicable legal requirements.

6. Fees & Transaction Policies

6.1 Breakdown of Fees

Users acknowledge and accept that Arbitrage Markets charges various fees for trading, withdrawals, and other platform services. The following fees may apply:

6.1.1 Trading Fees

  • Maker & Taker Fees: Fees vary depending on the user’s trading volume, exchange liquidity, and VIP tier status.
  • Exchange-Specific Fees: Trades executed through external exchanges may be subject to their respective fee structures, which Arbitrage Markets does not control.

6.1.2 Withdrawal Fees

  • Blockchain Network Fees: Withdrawals are subject to blockchain transaction fees, which fluctuate based on network congestion.
  • Platform Withdrawal Fees: Additional withdrawal fees may apply based on the chosen asset and destination.

6.1.3 Other Applicable Charges

  • API Access Fees: If applicable, premium API services or high-frequency trading features may incur additional costs.
  • Account Maintenance Fees: Dormant or inactive accounts may be subject to periodic maintenance fees.
  • Penalty Fees: Fees may be charged for violations such as excessive order cancellations, abuse of trading features, or non-compliance with platform policies.

Users are responsible for reviewing the current fee schedule before initiating transactions.

6.2 Right to Modify Fees

  • Arbitrage Markets reserves the right to modify, adjust, or introduce new fees at any time without prior notice.
  • Changes may be due to market conditions, regulatory requirements, exchange policies, or operational costs.
  • Updated fee structures will be posted on the platform and will apply immediately to all subsequent transactions.
  • Users are encouraged to review the fee policy periodically to stay informed of any adjustments.

6.3 No Refund Policy

  • All transactions executed on Arbitrage Markets are final and irreversible.
  • No refunds, reversals, or compensation will be provided for completed trades, including:
    • Accidental orders placed by users.
    • Price fluctuations after order execution.
    • Delays in withdrawals due to network congestion or exchange-side processing.

Users must carefully review all transactions before confirming trades or withdrawals.

7. Service Availability & Technical Issues

7.1 No Guarantee of Uptime or Uninterrupted Access

Arbitrage Markets provides its platform on an “as-is” and “as-available” basis. While the company strives to maintain reliable services, it does not guarantee:

  • Continuous uptime or uninterrupted access to the platform.
  • Real-time execution of trades without delays or disruptions.
  • Immediate withdrawal processing, as it depends on third-party exchanges and blockchain network conditions.

Scheduled maintenance, system upgrades, or unforeseen technical failures may temporarily impact service availability. Users agree that they have no claim against Arbitrage Markets for any interruptions in service.

7.2 No Liability for Downtime, Maintenance, or API Failures

  • Arbitrage Markets is not responsible for any losses, missed trading opportunities, or financial damages resulting from:
    • System downtime, server outages, or maintenance-related disruptions.
    • API failures, delays, or connection issues caused by third-party exchanges.
    • Exchange-related downtime, including withdrawal freezes, order book failures, or price feed inaccuracies.
    • Cyberattacks, security breaches, or denial-of-service (DDoS) incidents affecting platform operations.
    • Unexpected software bugs, technical glitches, or errors in order execution.

7.3 Acceptance of Latency & Execution Delays

  • Users acknowledge that latency, network congestion, and execution delays are inherent risks when trading in high-frequency or arbitrage markets.
  • Orders may not always be executed at the exact price displayed due to market volatility.
  • Delays may occur due to API response times, network traffic, or exchange-side processing speeds.
  • Real-time arbitrage opportunities are not guaranteed, as price differences may change before execution.

8. Compliance & Regulatory Disclaimers

8.1 User Responsibility for Legal Compliance

Users acknowledge that cryptocurrency trading and arbitrage are subject to various laws and regulations in different jurisdictions. By using Arbitrage Markets, users:

  • Are solely responsible for ensuring that their activities on the platform comply with their local laws, regulations, and tax obligations.
  • Confirm that they are legally permitted to trade cryptocurrencies and use arbitrage strategies in their country of residence.
  • Agree to provide any required documentation if requested for regulatory compliance, including KYC (Know Your Customer) and AML (Anti-Money Laundering) verifications.

Arbitrage Markets does not provide any assurance that its services comply with specific legal requirements in any jurisdiction. If a user is unsure about their local regulations, they should consult a legal professional before using the platform.

8.2 No Financial, Investment, or Tax Advice

  • Arbitrage Markets is a technology platform providing access to arbitrage trading opportunities and does not offer financial, investment, legal, or tax advice.
  • The platform does not recommend specific trades, strategies, or investment decisions.
  • Users must conduct their own research and consult professional advisors before engaging in trading activities.
  • Any profits, losses, or tax liabilities resulting from trading activities are the user’s sole responsibility.

Arbitrage Markets is not responsible for any financial decisions users make based on the platform’s features, market data, or arbitrage opportunities.

8.3 Regulatory Changes Beyond the Company’s Control

  • Users acknowledge that cryptocurrency regulations are subject to change, and new laws or restrictions may impact the operations of Arbitrage Markets.
  • The company has no control over regulatory actions that may restrict trading, arbitrage, or withdrawal of funds.
  • If a regulatory body enforces trading bans, sanctions, or compliance requirements, Arbitrage Markets may be forced to:
    • Restrict access to certain users or regions.
    • Suspend specific trading pairs or arbitrage functions.
    • Comply with asset freezes, reporting obligations, or user verification requests.
  • Users agree that Arbitrage Markets is not liable for any losses, restrictions, or account limitations resulting from regulatory enforcement.

9. Force Majeure Clause

9.1 Non-Responsibility for Events Beyond Control

Arbitrage Markets shall not be held liable for any failure or delay in performance of its obligations under these Terms of Use due to circumstances beyond its reasonable control, including but not limited to the following events:

9.1.1 Exchange Shutdowns, Regulatory Actions, or Financial Crises

  • Exchange shutdowns, suspensions, or closures that prevent trading or arbitrage execution.
  • Regulatory actions or government interventions that restrict or halt the operation of cryptocurrency exchanges or trading platforms.
  • Economic or financial crises that lead to market instability, currency devaluation, or forced shutdowns of financial institutions.

9.1.2 Cyberattacks, Server Failures, or Network Disruptions

  • Cyberattacks, hacking attempts, or data breaches that compromise platform functionality or security.
  • Server outages, hardware failures, or technical issues affecting the availability of the platform or APIs.
  • Network disruptions, slowdowns, or congestion that hinder real-time order execution or data transfer.

9.1.3 Natural Disasters, Wars, Pandemics, or Unforeseen Market Events

  • Natural disasters such as earthquakes, floods, or hurricanes that disrupt operations or services.
  • Wars, political unrest, or civil disturbances that cause significant disruption to the global economy or market operations.
  • Pandemics or health emergencies that lead to widespread disruption of business activities, including government-imposed restrictions.
  • Unforeseen market events or extreme volatility that cause significant shifts in cryptocurrency prices, affecting trading operations.

9.2 No Liability for Force Majeure Events

In the event of a force majeure (an unforeseeable event beyond the control of Arbitrage Markets), the company shall not be held responsible for:

  • Failure to fulfill obligations, including executing trades, processing withdrawals, or maintaining platform access.
  • Losses or damages resulting from delayed, suspended, or canceled transactions caused by such events.
  • Price fluctuations, order mismatches, or failed trades due to external market disruptions.

Arbitrage Markets will make reasonable efforts to mitigate the impact of force majeure events, but users understand and agree that no compensation or restitution will be provided for losses or disruptions caused by such events.

9.3 Notification of Force Majeure Events

In the event of a force majeure situation, Arbitrage Markets will make reasonable efforts to inform users of the disruption via email or platform notifications. However, the company is under no obligation to provide immediate notification or updates during such events.

By using the platform, users acknowledge and agree to the limitations and non-liability of Arbitrage Markets during force majeure events.

10. Governing Law & Jurisdiction

10.1 Governing Law

This Terms of Use agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE), specifically the laws of Dubai, without regard to its conflict of law principles. Users agree to comply with all applicable laws, regulations, and ordinances of the UAE in connection with their use of Arbitrage Markets.

10.2 Dispute Resolution Through Arbitration

  • Any dispute, claim, or controversy arising out of or in connection with this agreement, including any question regarding its existence, validity, or termination, shall be resolved exclusively through arbitration.
  • The arbitration shall be conducted in Dubai, UAE, under the rules of the Dubai International Arbitration Centre (DIAC) or another mutually agreed-upon arbitration body.
  • The arbitration shall be binding, and the decision rendered by the arbitrator(s) will be final and enforceable.
  • The language of arbitration shall be English.

Users hereby waive any right to bring claims or disputes in any court, and agree to resolve such issues through arbitration as per the outlined procedures.

10.3 Jurisdiction for Enforcement

In the event of a dispute arising from the arbitration decision, the courts of Dubai, UAE, will have exclusive jurisdiction for enforcing the arbitral award.

By using the platform, users consent to the exclusive jurisdiction of the courts in Dubai, UAE, for the enforcement of any arbitration awards or related legal matters.

11. Amendments & Termination

11.1 Right to Modify Terms

  • Arbitrage Markets reserves the right to modify, amend, or update these Terms of Use at any time, at its sole discretion.
  • Any changes will be effective immediately upon posting the revised terms on the platform.
  • Users are encouraged to review these terms periodically to stay informed of any updates or modifications.

11.2 Notification of Major Changes

  • In the event of major changes to these Terms of Use, Arbitrage Markets will make reasonable efforts to notify users via email, platform notifications, or other appropriate means.
  • Such changes may include significant updates to fees, account policies, or terms affecting user rights and obligations.
  • Failure to review the updated terms does not excuse non-compliance or ignorance of the changes.

11.3 Continued Use Implies Acceptance

  • By continuing to use Arbitrage Markets after the effective date of any modification to the terms, users expressly agree to be bound by the updated Terms of Use.
  • If a user disagrees with any changes, they must cease using the platform and terminate their account.
  • Continued use of the platform signifies the user’s acceptance of the revised terms.

11.4 Right to Terminate or Restrict Accounts

Arbitrage Markets reserves the right to terminate, suspend, or restrict user accounts at its discretion, including but not limited to the following situations:

    • Violation of the Terms of Use or platform policies.
    • Suspected fraudulent activity, illegal actions, or use of the platform for unlawful purposes.
    • Failure to comply with regulatory requirements or failure to provide necessary documentation (e.g., KYC/AML verifications).
    • Account inactivity for extended periods, as determined by the company.

Termination may be temporary or permanent, and users agree that Arbitrage Markets is under no obligation to provide notice, explanation, or compensation for account restrictions or terminations.